Privacy Policy

About this policy

This policy explains how Loving Hut Perth collects, uses and looks after personal information through this website, lovinghutperth.com. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What we collect

When you book a table we collect your name, mobile number, the date, time and number of people, and anything you add in the notes. Your email address is optional.

When you send us a message we collect your name, mobile number, email address if you give it, and your message.

When you send either form our website also records the date and time, the page you were on, how you found our website (for example a Google search or Instagram), and your approximate location (city and country) based on your internet connection.

We do not ask for payment details on this website.

How we use it

• To receive, confirm and manage your booking.
• To reply to your message.
• To send you a copy of your booking request or message, if you gave us your email address.
• To stop spam and misuse of our forms.
• To understand how visitors use our website so we can improve it.

We do not sell your personal information, and we do not add you to a mailing list.

Who we share it with

We only share personal information with the services that run this website for us:

• Cloudflare hosts this website and stores form details in our private website dashboard. Cloudflare Turnstile checks that forms are sent by a person and not a bot.
• Google delivers the emails sent by our website (Gmail), and Google Analytics counts visits to our website.
• Mobile App City, our website developer, can access the website dashboard to maintain the website.

We may also share information if the law requires it.

Storage outside Australia

Cloudflare and Google store information on servers in Australia and other countries, including the United States. They use their own security measures to protect it.

Cookies and analytics

Google Analytics uses cookies to count visits and see which pages are used. This information does not identify you by name. You can block or delete cookies in your browser settings, or use the Google Analytics opt out add on.

Cloudflare Turnstile may set a cookie when you use a form, to check that it is safe to send. Our website also keeps a note in your browser of how you arrived, only until you close the tab, so it can be sent with a form.

How long we keep it

Booking requests and messages are kept in our website dashboard until we delete them. We delete them when they are no longer needed.

Keeping it safe

Our website uses a secure connection (https). Only people we approve can sign in to our website dashboard.

Seeing or correcting your information

You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. Call us, email us or send us a message and we will reply within 30 days.

Questions and complaints

If you have a question or a complaint about how we handle your personal information, please contact us first. If you are not happy with our reply, you can contact the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it last changed.